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Bewertung

All of our guests have the possbility of rating the Hotel An der Gruga.
That way, you get an overview about the quality of our hotel.

1 to 2 - poor

3 to 4 - acceptable

5 to 6 - satisfactory

7 to 8 - good

9 to 10 - very good

The comments (partly shortened) offer you a detailed review.
We look forward to your visit

Feedback of our guests

Given feedback: 125

Time period: 19. June 2012 to 19. June 2013

Are you satisfied with...?:

Arrival / Front desk:

10 - very good

9,1

91 %

from

125 Guests

Departure:

10 - very good

9,2

92 %

from

125 Guests

Room cleanliness:

10 - very good

9,1

91 %

from

125 Guests

Quality of breakfast:

10 - very good

9,0

90 %

from

125 Guests

Overall impression:

10 - very good

9,2

92 %

from

125 Guests

Friendliness & competence of the staff:

10 - very good

9,4

94 %

from

125 Guests

Would you revisit our hotel?:

Yes

9,9

99 %

from

125 Guests

Comments of our guests

From

Mr. Doug Cole

Sunday , 3. February 2013 , 23:08:35

Always friendly

From

Mr. Brian Lee

Monday , 19. November 2012 , 15:36:58

Great hotel. I always enjoy the Gruga.

Only suggestion for improvement would be heavier weights in the fitness center.

From

Karl Thiele

Sunday , 11. November 2012 , 14:28:04

I really liked An der Gruga !! It is conveniently located, within walking access to the u-bahn, the convention center, Gruga park, the hospital, and numerous high quality restaurants. The hotel staff was very kind and friendly, and although they all spoke excellent English, they allowed me to practice the little German that I knew. The breakfasts were excellent, with great coffee and fresh brotchen (crusty rolls). And the rooms were always clean, and quite up to date. And the grounds were quite quaint as well.

I highly recommend this hotel to all my colleagues who will be staying in Essen.

From

Mr. Michael Gray

Monday , 29. October 2012 , 19:56:33

Your staff is awesome. They remember my name from year to year! I need to make reservations for next year's SPIEL show. Let me know when I can book them. I will arrive Wednesday and leave on Monday. Thank you!

From

Mr. Anwar Bhallo

Monday , 6. February 2012 , 16:34:58

I LOVE THE NEW RENOVATION OF THE ROOMS- ITS MORE CLASSIC NOW THAN BEFORE. THE RED MEDITERENEAN COLOUR IS MAGNIFICENT - WEL DONE

I HAVE TO SAY TO HAVE SOMEONE LIKE KAREN IS A BONUS TO YOUR HOTEL. SHE IS A WONDERFUL PERSON AND ALWAYS HAPPY TO HELP AND SERVE - VERY FRIENDLY AND VERY PROFESSIONAL. NOT TO MENTION THE REST OF THE STAFF AS WELL LIKE CATHERINE .

See all comments (27) here.