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Bewertung

All of our guests have the possbility of rating the Hotel An der Gruga.
That way, you get an overview about the quality of our hotel.
1 to 2 - very poor
3 to 4 - poor
5 to 6 - acceptable
7 to 8 - good
9 to 10 - very good
The comments (partly shortened) offer you a detailed review.
We look forward to your visit
Feedback of our guests
Time period: 25. April 2013 to 25. April 2014
Given feedback: 104
Average: 9,0
Are you satisfied with...?:
Arrival / Front desk:
1
1
Feedback
10
10 - very good
9,0
90 %
from
104 Guests
Departure:
1
1
Feedback
10
10 - very good
9,0
90 %
from
104 Guests
Room cleanliness:
1
1
Feedback
10
10 - very good
9,1
91 %
from
104 Guests
Quality of breakfast:
1
1
Feedback
10
10 - very good
9,0
90 %
from
104 Guests
Overall impression:
1
1
Feedback
10
10 - very good
9,0
90 %
from
104 Guests
Friendliness & competence of the staff:
1
1
Feedback
10
10 - very good
9,2
92 %
from
104 Guests
Would you revisit our hotel?:
0
No
Feedback
10
Yes
9,8
98 %
from
104 Guests
Comments of our guests
9,8 / 10
From
Always friendly
8,8 / 10
From
Great hotel. I always enjoy the Gruga.

Only suggestion for improvement would be heavier weights in the fitness center.
10 / 10
From
Karl Thiele
I really liked An der Gruga !! It is conveniently located, within walking access to the u-bahn, the convention center, Gruga park, the hospital, and numerous high quality restaurants. The hotel staff was very kind and friendly, and although they all spoke excellent English, they allowed me to practice the little German that I knew. The breakfasts were excellent, with great coffee and fresh brotchen (crusty rolls). And the rooms were always clean, and quite up to date. And the grounds were quite quaint as well.

I highly recommend this hotel to all my colleagues who will be staying in Essen.
10 / 10
From
Your staff is awesome. They remember my name from year to year! I need to make reservations for next year's SPIEL show. Let me know when I can book them. I will arrive Wednesday and leave on Monday. Thank you!
10 / 10
From
I LOVE THE NEW RENOVATION OF THE ROOMS- ITS MORE CLASSIC NOW THAN BEFORE. THE RED MEDITERENEAN COLOUR IS MAGNIFICENT - WEL DONE

I HAVE TO SAY TO HAVE SOMEONE LIKE KAREN IS A BONUS TO YOUR HOTEL. SHE IS A WONDERFUL PERSON AND ALWAYS HAPPY TO HELP AND SERVE - VERY FRIENDLY AND VERY PROFESSIONAL. NOT TO MENTION THE REST OF THE STAFF AS WELL LIKE CATHERINE .
10 / 10
From
As always, a very friendly business hotel, with a family like feel to it. You feel like an inidvidual and not just a room number! :-)
10 / 10
From
Walter Gries
Love to stay at the Gruga, wonderful staff and they treat everyone special. Can't wait to return.....
10 / 10
From
Always a pleasure
10 / 10
From
An excellent hotel stay. Staff extremely friendly and effecient.
Thank you. See you next year.
10 / 10
From
This was my first trip to Essen. And unfortunately, I most likely won't have the opportunity of visiting again. But everything went very well. I was very pleased.
9,5 / 10
From
nice, clean and comfortable hotel.Staffs are nice also. with a lovely Chinese stlyle garden, SUPERGOOG breadfast and internet. If go back to Essen I will choose it again. Fr Shanghai China
10 / 10
From
Very professional family run hotel with very friendly and efficient staff.
10 / 10
From
Excellent experience. Clean room, friendly staff, quality breakfast, great location.
9,8 / 10
From
Anne Polver
It's always a plasure to come back to your hotel, for your service, hospitality and kindness. thak you.
10 / 10
From
Really nice hotel, personnel, relations to guests and in nice part of Essen near to small center.
I'll come in Essen and I hope will be some free room for me.

Regards to all i met there.
10 / 10
From
as usual all was perfect
love your hotel
10 / 10
From
Excellent service and very nice location
10 / 10
From
My stay at the An der Gruga was very pleasant. .The service as well as the hospitality was excellent. The food in the morning was alway fresh, and the service was outstanding. Rooms are always clean and well kept up. I would highly recommend anyone looking to travel to Essen to stay in the Hotel An der Gruga. I plan on coming back to Essen for business in the futhre, and I will plan to stay there again and again. Thankyou
10 / 10
From
I love staying at your hotel. I have stayed there for almost 20 years. Thank you for saving a room for me every year!

Mike Gray
10 / 10
From
Barry Newman
You can see from the above we were very happy in your hotel having stayed there a number of times during the past two years. The cleanliness of the hotel is outstanding and credit to the staff.The breakfast room is alway spick and span and presentation of the food is appertising.Regards Barry Newman
10 / 10
From
We visit the fair "Haus und Garten" a couple of times and our most pleasant stay was on Hotel An der Gruga, ...you see us next year again!
9,3 / 10
From
Sehr gutes Hotel - Gutes Preis-Qualitätsverhältnis<br />
Gute Lage, leicht erreichbar mit dem PKW und der U-Bahn und nicht weit von Essener Zentrum entfernt, Parkplätze verfügbar
10 / 10
From
Barry Newman
We have stayed at this Hotel many times and it is always a pleasure to come back to it.
9,3 / 10
From
Dany De Borger
Sehr nettes Hotel. Preise/Qualität in Ordnung.
10 / 10
From
Armando Vincoli
Es ist bereits das 3 oder 4 Mal dass wir Ihr Haus zur Messe besuchen und wuerden gerne zum Ausdruck bringen, dass nicht nur wir uns jedes Mal gut aufgehoben fuehlen, sondern auch
jedes Mal der Standard angehoben und verbessert wurde.
9,7 / 10
From
good looking hotel, well located for Messe Essen. The hotel staff were extremly good and kind.
10 / 10
From
coffee on arrival was great! Impressed with service & hospitality. Great hotel!

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+49 (0) 201 84 11 8-0

Eduard-Lucas-Strasse 17

D-45131 Essen

grugahotel@wbw-hotels.de

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